Australian Commerce & Industry Office
Taipei
President Int'l Tower, 27-28F, 9-11, Song Gao Rd., Taipei 11073, Taiwan - Ph: 886 2 8725-4100 Fax: 886 2 8789-9599
Visas - 886 2 8725 4250 Fax: 886 2 8789-9560

   Australian Visa Services - Contact Us

Address Australian Visa Services
President International Tower
27F, No 9-11 Song Gao Road
Taipei 11073, Taiwan
Office Hours 9am to 12pm, Monday to Friday (excluding Public Holidays) See: Public Holidays.

Note: Some clients may need to make an appointment to lodge an application. To determine if this applies to you, please see information on appointments below.
Appointments 2pm to 4pm, Monday to Friday (excluding Public Holidays) See: Public Holidays.

Note: Appointments are only required where clients wish to lodge or discuss issues relating to the following visa applications:

• Migration (including partner, child or business migration);
• Citizenship (including applications for Citizenship by Descent and for Certificates of Evidence of Australian Citizenship);
• Returning Resident visas (RRVs) (including re-evidencing of Returning Resident visas); or
• Subclass 457 Long Stay Business visas that are to be processed in Taipei (sponsored by overseas businesses only).

For all other visas, please visit us between 9am and 12pm. No appointments are necessary.

Appointments can be made by calling (+886 2) 8725 4250 between 9.30am to 12.30 pm and 1.30pm to 4pm, Monday to Friday, or by emailing immigration.taipei@dfat.gov.au. Appointments will only be scheduled between 2pm to 4pm, Monday to Friday.

How to make an enquiry

Telephone General enquiries - (+886 2) 8725 4250

Telephone enquiry lines for both Temporary and Migration visas are open from 9.30am to12.30pm and 1.30pm to 4pm.
In Person During office hours; or
By appointment
Fax (+886 2) 8789 9560
Email immigration.taipei@dfat.gov.au
Website Australian Visa Services
http://www.australia.org.tw/tpei/Visas_and_Migration.html

Department of Immigration & Citizenship
http://www.immi.gov.au/

Online Client Service Survey

We appreciate your comments and suggestions. Your feedback is important and helps us improve our client service.

Please complete an online survey regarding the client service you received from AVS. If you want to, you can nominate a staff member who has provided excellent client service and make your own comments and suggestions. Please see: Online Client Service Survey  

Applications by mail

Visa applications (including Electronic Travel Authorities) can be lodged by mail. It is not necessary to attend the AVS office to lodge a visa application.

If you lodge your application by mail you should ensure that you provide payment.
See: Fees

Feedback

If you would like to provide some feedback to Australian Visa Services, please forward your comments to immigration.taipei@dfat.gov.au. For information about the Department of Immigration and Citizenship’s compliments and complaints policy see: Compliments and Complaints.

 Page Last Updated: 28 January 2010